Business Process Outsourcing · Estonia

One partner between you and a network without borders.

Prodessia orchestrates a managed network of independent professionals across Africa, the Maghreb and beyond, delivering results-based outsourcing to European businesses.

50+
Independent professionals
10+
Countries covered
B2B
Clients only
EU
Registered & VAT-compliant
What we deliver

Outsourced operations, assembled and supervised end to end.

We don't hand you people to manage. We take a defined outcome, run it through our network, and deliver the result, measured and reported.

01

Lead qualification

We turn raw prospect files into qualified, actionable leads, scored against your criteria and delivered ready to work.

02

Customer relationship management

Front-line customer contact and follow-up handled by trained professionals, in your name, to your standards.

03

Contact centre operations

Inbound and outbound campaigns run and supervised as a service, with quality control built into every stage.

04

Back-office support

The administrative work behind the front line, data handling, processing and reporting, kept off your desk.

How we work

You buy an outcome. We handle everything behind it.

A single point of contact, a single invoice, and a network you never have to manage yourself.

STEP 01

You define the outcome

Qualified leads, handled calls, processed files, we agree on what "done" means and what each unit is worth.

STEP 02

We run the network

Our independent professionals execute, coordinated and quality-checked by Prodessia.

STEP 03

You're billed by result

One clear invoice, priced per act, per operation, never a headcount and never an hourly rate.

The network

A distributed workforce, centrally coordinated.

Talent is everywhere; management usually isn't. Prodessia connects registered independent professionals across three continents into one accountable operation.

MoroccoTunisiaAlgeria EgyptSenegalCôte d'Ivoire BeninCameroonMadagascar Canada
Why it holds together

Structure, not improvisation.

Every professional in the network is individually registered and contracted. Every payment runs through regulated channels. Every engagement is documented.

Registered EU company, VAT-compliant on all intra-EU B2B work.
Results-based contracts, never staff leasing.
Data handled under strict confidentiality and GDPR terms.
Work with us

Tell us the outcome you need.

Whether it's a file to qualify, a campaign to run or a back-office to lift off your plate, we'll scope it and price it by result.

contact@prodessia.com